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How beyonline Handles Your Personal Information

We collect only what we need to run your account, process payments through PayPal, Venmo, and Play+, and meet the identity verification requirements that apply in eligible states.

Account Data ProtectedPayPal & Venmo TransactionsState-Eligible AccessYour Rights Explained
beyonline How beyonline Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you want to review, update, or delete the personal information we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and reference your account email so we can locate your records without delay.

Team online

Live Chat

Start a chat session from the account menu. Identify yourself with your registered email and we'll pull your data profile within the same conversation.

Email Support

Send your privacy request to our support address. Include your registered email and the specific data action you're asking for — access, correction, or deletion.

Account Settings

Some updates — like your mailing address or preferred payment method between PayPal and Venmo — can be made directly inside Account Settings without contacting support.

DATA PRACTICES

How We Protect and Manage Your Information

We apply encryption at rest and in transit across all account and payment data. Session tokens expire automatically on mobile devices after a period of inactivity, reducing exposure if your phone is left unlocked. Identity documents submitted during verification are stored in an isolated environment with access limited to compliance staff only.

Encryption in Transit

All data moving between your device and our servers — including PayPal and Venmo transaction references — travels over TLS. Nothing passes in plain text.

Cookie Controls

We use session cookies to keep your lobby state intact and analytics cookies to understand how pages load. You can adjust or block non-essential cookies in your browser settings at any time.

Data Retention

We keep your account records for as long as required by the law of your eligible state, then delete or anonymize them. You can request a summary of your retention period via live chat.

Access Requests

You have the right to request a copy of the data we hold, correct inaccurate records, or ask us to delete your account data where law permits. We respond within the timeframe your state requires.

Common Questions About Your Privacy at beyonline

Below are the questions we hear most often about how your personal data is used, who can see it, and what rights you have as an account holder in an eligible state.

We collect your name, date of birth, email address, and the identity documents needed for state-required verification. We do not collect information beyond what account operation and legal compliance require.

No. We receive a transaction reference and your linked email address from PayPal and Venmo. We never store your passwords, and your full account credentials stay inside those platforms.

Yes. Contact us through live chat or email with your registered address and ask for a data access request. We'll respond within the timeframe required by your state.

Submit a deletion request through live chat or our support email. We'll confirm what we can remove immediately and what we're required to retain under applicable state law.

We do not sell your data. We share information only with payment processors like PayPal and Play+, identity verification services, and state regulators when legally required — nothing beyond those purposes.

Retention periods vary by state law. After that period, your records are deleted or anonymized. You can ask our support team for the specific retention period that applies to your account.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.